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Reward Payment Delay Explanation Please and Thank You

Some of us, probably all those that were expecting more $20 this month December 2021 were probably looking forward to having that reward on the first of the month.

Some of us are in a much larger bracket such as myself, very high, I got bills that are hinged on it. My mistake right, should've never done that. If it wasn't for my sponsor, I probably would've given up entirely on Minecraft content creation thanks to the delay in payment, now going on 15 days with no mention as to why it's being delayed.

Please don't cite the “it can take up to 60 days”, as you established a habit of paying on the first of the month. The previous company frequently paid sporadically, so we didn't come to expect much from them, but then you changed it, and now you're acting like them. Did you hire someone from their team to cause this to happen?

I'm not one for depression, the community can attest to it, but this is causing tantamount stress and worry to me.


Edit: 12/20/2021 Added a screen snip of ADMIN's response.


Thank you for your response. I recommend not waiting so long to tell us what is going on. If you were trying to avoid pointing fingers, which I think you were, then there is always a more articulate way to state the case. A way that doesn't result in a pointed finger. Telling us immediately when there is a delay, and us much about the nature of that delay, will go along way to making Overwolf look even better in the public eye.

  • Kree Zuhl
  • Dec 16 2021
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  • Admin
    Team Overwolf commented
    20 Dec, 2021 08:46am

    Hey,

    We are extremely sorry for the inconvenience, stress and late payment.
    This does not reflect any change in our policy which is that we pay out as soon as possible within each work month.

    In recent months we had issues with PayPal regulations and limitations. This comes as the payments grew notably in the past year.
    We are 100% on this, as well as checking for alternatives for the future to improve the SLA of payments to authors.